Returns & Refunds policy

At Nova Home Warranty, we strive to provide reliable home warranty services. This Refund Policy outlines the conditions under which refunds may be granted.

1. Eligibility for Refunds

Refunds are available under the following conditions:

• Cancellation Within the Grace Period: If you cancel your plan within [X] days of purchase (as specified in your contract), you may receive a full or partial refund.

• Pro-Rated Refunds: If you cancel after the grace period, you may be eligible for a prorated refund, minus administrative fees.

• Service Not Provided: If we are unable to provide service due to factors within our control, a refund may be issued at our discretion.

2. Non-Refundable Fees

• Claims processing fees and service call charges are non-refundable.

• Any refunds may be subject to an administrative fee, deducted from the total refund amount.

3. How to Request a Refund

To request a refund, contact us with your account details:
📧 Email: info@novahomewarranty.com
📞 Phone: 1-571-450-9242
📍 Address: 3 Allegheny Ctr STE 214, Pittsburgh, PA 15212

Refunds will be processed within [X] business days after approval and issued to the original payment method.

4. Policy Changes

Nova Home Warranty reserves the right to modify this refund policy at any time. Updates will be posted on our website.

By purchasing a plan, you acknowledge and agree to this Refund Policy.