Terms and Conditions

Welcome to Nova Home Warranty ("Company," "we," "our," "us"). By accessing or using our website https://novahomewarranty.com/ and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.

1. Services

Nova Home Warranty provides home warranty plans covering repairs and replacements for household systems and appliances. Service coverage, limitations, and exclusions are outlined in your specific plan agreement.

2. Eligibility

By using our services, you confirm that you are at least 18 years old and legally able to enter into this agreement.

3. Payments & Billing

• Payments must be made in full as per the selected plan.

• Failure to make payments may result in service suspension or cancellation.

• We reserve the right to update pricing at any time, with notice provided to existing customers.

4. Service Requests & Claims

• Claims must be submitted as per the process detailed in your service contract.

• Nova Home Warranty reserves the right to deny claims that fall outside coverage terms.

• All approved repairs and replacements are subject to availability and service provider discretion.

5. Cancellations & Refunds

• Customers may cancel their warranty plan within the period specified in their contract.

• Refunds, if applicable, will be processed according to the plan terms and applicable fees.

6. User Responsibilities

• Ensure accurate and up-to-date information when using our services.

• Cooperate with service providers for timely repairs and replacements.

• Unauthorized use of our services or attempts to defraud Nova Home Warranty may result in termination of service.

7. Limitation of Liability

• We do not guarantee uninterrupted or error-free services.

• Nova Home Warranty is not liable for indirect, incidental, or consequential damages resulting from the use of our services.

• Maximum liability is limited to the amount paid for the warranty plan.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on our website, and continued use of services constitutes acceptance of the revised terms.

9. Governing Law

These Terms are governed by the laws of the United States and the state in which our company is registered.

10. Contact Us

For any questions regarding these Terms and Conditions, please contact us:

📧 Email: info@novahomewarranty.com
📞 Phone: 1-571-450-9242
📍 Address: 3 Allegheny Ctr STE 214, Pittsburgh, PA 15212

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.